1. Customer Relationship & Account Management
- Nurture and maintain robust relationships with existing and potential customers to secure continuous business opportunities.
- Proactively engage clients to introduce advanced Chiller, Airside and relevant equipments replacement packages and provide regular technical updates.
- Initiate and execute targeted customer engagement activities to enhance brand loyalty.
- Manage and regularly update the Customer Relationship Management database for accurate account tracking
2. Technical Sales & Business Development
- Drive sales activities for turnkey replacement packages, including the supply and installation of Chillers, Airside equipment, and ancillary systems (cooling towers, pumps, piping, ductworks, and electrical integration).
- Conduct technical assessments and propose energy-efficient HVAC optimization solutions based on energy audit references.
- Expand market footprint by identifying and acquiring new customers through equipment-base tracking and networking.
- Collaborate closely with subcontractors and internal Technical Teams during site surveys to generate precise commercial quotations.
- Lead contract lifecycle management, including drafting, reviewing, and negotiating service contracts, pricing, and commercial terms (p. 1).
- Develop and deliver high-impact technical presentations and promotional materials (brochures, leaflets) to key stakeholders.
3. Operational Excellence & Compliance
- Coordinate with the Technical and Administrative teams to ensure seamless processing of payment and billing documents.
- Monitor and report on accounts receivable status to ensure timely debt collection.
- Analyze and compile comprehensive sales data (pipeline inquiries, contract status, market trends, and competitor intelligence) for management reporting).
- Strictly adhere to company compliance procedures, sales regulations, and operational guidelines.
- Partner effectively with cross-functional departments (Technical, Accounting, Legal, and Sales) to ensure smooth project execution.
Education: Bachelor’s degree in mechanical engineering, Thermal/HVAC Engineering, Electrical Engineering, or related industrial fields.
Experience: Minimum of 2-3 years of proven sales experience in the HVAC industry, with a strong preference for contracting sales or Chiller/Applied product business.
Technical Skills: Sound knowledge of HVAC systems, Chiller plantrooms, Airside solutions, and on-site technical operations.
Languages: Professional fluency in Vietnamese and basic English skills.
Soft Skills: Outstanding communication, negotiation, and technical presentation skills.
Attributes: Self-motivated, result-oriented, and able to work effectively under pressure in a fast-paced environment.
