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AP Service Technical Support Engineer

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 2 - 5 Years
Salary Competitive
Industry Electrical / Electronics / Electro Refrigeration
Deadline to Apply 31/07/2022
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

Working Location: Service Center in District 2

1/ Technical support:
- Contact to factory for updating about new equipment and quality issue for service division.
- Support & consult technical-related issues of AP products as requirement.
- Support Service Center /Service Station to set up and follow action plan for AP Service.
- Support to Service Center /Service Station to manage the AP Service operation (T&C, maintenance and repair jobs, manpower...)
- Coordinate with sales side to support to customers about technical matters.

2/ Training activities:
- Prepare training content and manage training data.
- Coordinate with other departments for training classes to contractors, sub-contractor and owners as inquiry.
- Plan and organize in-house training classes or OJT to internal staff to upgrade their skills and knowledge.
- Contact to factory and AP Hub for training and get new knowledge about new products.

3/ Technical issue management:
- Collect and control quality issues from all branches/ stations and feedback to factories,  AP Hub.
- Assist Manager to work with factories about quality or technical issues.
- Coordinate and support regional office for new technical solution in Vietnam market.

4/ Others responsibilities:
- Manage data about technical issues and make relating reports as inquiry.
- Research and give idea to department for manage and develop the business of AP market.
- Other relating tasks as requirement from Manager.

Job Requirement

- Bachelor degree: Graduate from Engineering field.
- Have technical knowledge and working experience is preferred.
- Have knowledge, especially in service maintenance or repair of chiller.
- Fluently in Vietnamese and English.
- Good presentation skill, computer, control (PLC) and software.

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