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Technical Support Engineer

Work Location Ho Chi Minh
Job Level Entry Level
Job Type Permanent
Qualification Bachelor
Experiences 1 Years
Salary Competitive
Industry Electrical / Electronics / Electro Refrigeration, Entry Level / Internship, Maintenance
Deadline to Apply 28/02/2023
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Job Benefit

  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

1. Inquiry window:

- Answer the inquiries, contact a related affiliates

- Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/ setting)

2. Support the internal special (technical) project or activity

- Support special request Task (Latest piping method, IAQ or software improvement activity)

- Support MKT group for commercial equipment (Ex: Showroom Planning and Product development activity)

3. Creation of various presentation materials and presenter

- Visit customer with Sales to support their technical solution

- Support technical parts for in house seminars

- Support various training sessions including VRV design procedure (material preparation, trainer)

4. Drawing check

5. Installation support/ trouble assistance

- Support jobsite troubles (bridge person of sales/ services/ factory and other regional support departments)

6. Report

- Periodically report all customer support activities & analyze if needed for upper-level managers

Job Requirement

- Bachelor degree of thermal engineering
- Fresh graduate or have more than 1 year experience in HVAC contractor/sub-contractor (Supervisor or CAD Drawing)
- Good at MS office, Auto Cad software
- Trustworthy, have passion and detail – oriented
- Good at communication, presentation
- Ability to work individual or as a team

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