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Service Engineer (Japanese N2)

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 3 Years
Salary Negotiable
Industry Electrical / Electronics / Electro Refrigeration
Deadline to Apply 29/02/2020
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

- Support for requests from Japanese customers
- Respond to inquiries from Japanese contractors in cooperation with Service and Sales departments
- Visit a Japanese customer with Japanese manager
- Diagnose and troubleshoot technical issues
- Provide prompt and accurate feedback to customers
- Follow up with Japanese clients to ensure their products are fully functional after troubleshooting and ask if customers need any support or other requests

Job Requirement

- Electrical, Mechanical, Engineering & Technical background prefer
- Working experience in HVAC field over 3 years (working experience in Japan is prefered)
- Good at Japanese Communication (above N2)
- Proven work experience as a Technical Support Engineer
- Ability to resolve problems relating to Japanese customers
- Ability to diagnose and troubleshoot basic technical issues in Japanese

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